Privacy policy

The information you share may include your name, contact details, travel dates, booking information and requests such as dietary or access needs. We use it to respond to you, provide the arrangements you request and keep necessary booking and business records.

We share relevant details with providers who help us run the website, manage bookings, process payments and deliver your arrangements. Room bookings are made through Cloudbeds. When you contact us through WhatsApp or use another provider's service, that provider's privacy terms also apply.

We use these tools to understand how guests find and use the website, fix problems and improve our marketing:

• Google Analytics measures visits, pages viewed and interactions, with information such as browser, device and approximate location.
• Microsoft Clarity helps us see clicks, scrolling and page use through heatmaps and session replays, so we can improve the website experience.
• Bing / Microsoft Advertising helps measure how our advertising leads to visits and enquiries.

These services use cookies and similar technologies and may collect online identifiers, including cookie IDs and IP addresses. Usage information is shared with Google and Microsoft, which also process it under their own privacy terms. See how Google uses site information and the Microsoft Privacy Statement.

Necessary cookies support essential site functions and remember your preferences. Optional analytics and marketing tools run only with your consent. You can accept or reject optional cookies, or change your choices, through Cookie settings on this website.

We keep information for as long as needed for your enquiry or booking, relevant records and legal obligations. Service providers may process information outside the Maldives; their privacy policies explain their handling and retention practices.

You can ask for access to your personal information, ask us to correct or delete it, or object to or limit its use. Your rights depend on the law that applies, and some records may need to be retained. You can withdraw consent for optional tracking or marketing and raise concerns with the relevant data-protection authority.

For privacy requests, email info@nalavelimaldives.com.

Yes. Rejecting optional cookies does not prevent you from making an enquiry or booking.

Yes. If you subscribe to our updates, you can unsubscribe at any time.